The Complete Guide to Pallet Grading: What Grade A, B, and Combo Really Mean
A breakdown of industry grading standards, what inspectors look for at each grade, and which grades suit retail versus industrial storage.
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Brokers usually quote repaired pallets by grade (A, B or Combo), and the terms are not interchangeable. Grade indicates condition, structural history and suitable uses; the wrong grade can cause product damage, compliance problems or wasted money.
- 30–50%: typical savings vs. new with Grade A repaired
- 10–15+: additional trips a Grade A pallet can usually complete before repair
- Grade B: the most cost-effective option for industrial and high-volume warehouse use
- No single universal standard: definitions vary by supplier and region
Why Grading Matters
"Used" or "repaired" alone says little: a lightly used pallet from a controlled environment differs greatly from one with years of outdoor storage, forklift impacts and repeated stringer repairs. Grades give buyers and sellers a shared vocabulary. The U.S. has no mandatory national standard; the National Wooden Pallet and Container Association (NWPCA) provides guidelines, but definitions vary, so discuss grading criteria explicitly with your broker.
The Grade Breakdown
Grade A — Like-New Quality
Best for: Retail / Food / Distribution
What it means:
- Near-new condition, typically 1–2 prior use cycles
- All deck boards present, secure, and undamaged
- No broken, split, or missing boards
- Intact stringers with no companion stringers or stringer repairs
- No protruding nails or staples
- Clean, free of contamination, staining, or odor
- Dimensions within standard tolerances
What it allows:
- Minor cosmetic wear (scuffs, light marks, natural discoloration)
- Small knots, checks, or grain variations
- Minor board replacement with matching lumber, no structural impact
- Slight board-width variation within tolerances
Typical savings vs. new: 20–35%
Grade B — Structurally Sound, Visible Repairs
Best for: Industrial / Warehouse
What it means:
- More use cycles than Grade A, with visible wear
- One or two stringer repairs allowed (plugs, plates, or companion stringers)
- Top and bottom deck boards may have been replaced
- Deck configuration may not be perfectly uniform
- Structurally sound and load-rated for intended use
- No missing boards or safety-compromising damage
What it allows:
- Companion stringers beside a repaired or cracked original
- Surface staining, scuffing, and prior-use markings
- Mixed board widths within structural limits
- Slightly wider deck spacing than Grade A
- Minor splinters or edge wear
Typical savings vs. new: 40–55%
Combo — Mixed Grade A & B in a Single Order
Best for: Bulk / Non-Critical Use
What it means:
- One order contains both Grade A and Grade B
- Graded individually but not sorted by grade
- All structurally sound; Combo does not mean damaged
- Condition variation within an order is expected
- Usually the lowest per-unit cost for non-critical applications
Best used when:
- No appearance requirements apply
- Pallets are used internally, not customer-facing
- Cost per unit is the main driver in high-volume operations
- Condition consistency isn't critical
- No automated handling systems are involved
Typical savings vs. new: 45–60%
What Inspectors Actually Look At
Pallets pass through an inspection line where trained graders assign a grade or route the pallet to repair, re-grading or rejection.
Stringer Integrity
- Cracks, splits, or breaks
- Quality and presence of prior repairs (plugs, plates, companions)
- Number of stringer repairs (Grade A: none; Grade B: 1–2)
- Block damage on block-style pallets
Deck Board Condition
- All boards present and securely fastened
- No missing, split, or severely damaged boards
- Spacing within tolerances
- Replacement boards consistent with original specification
Overall Appearance
- Staining, mold, or chemical exposure
- Odors suggesting contamination
- Protruding nails, staples, or fastener heads
- Foreign material embedded in the wood
Structural Load Capacity
- Supports rated dynamic, static, and racking loads
- No damage to fork entry points or notches
- Sits flat without significant warp or twist
- Bottom deck strong enough for racking
Compliance Markings
- Legible ISPM-15 HT stamp for export pallets
- Debarking status where required
- No methyl bromide (MB) stamp where prohibited
- Heat treatment facility traceability
Dimensional Consistency
- Length and width within ±¼" of specification
- Height/thickness within ±⅛"
- Consistent enough for automated handling
- Fork entry openings meet minimum clearance
Matching Grade to Application
Key: ✓ Recommended · △ Conditional (verify with customer/auditor) · ✕ Not recommended
| Application | Grade A | Grade B | Combo | New |
|---|---|---|---|---|
| Retail store display or floor pallets | △ | ✕ | ✕ | ✓ |
| Grocery / food distribution (customer-facing) | △ | ✕ | ✕ | ✓ |
| Food & beverage internal distribution | ✓ | △ | ✕ | ✓ |
| Pharmaceutical (non-cleanroom) | △ | ✕ | ✕ | ✓ |
| E-commerce fulfillment center | ✓ | ✓ | △ | ✓ |
| General warehouse storage and staging | ✓ | ✓ | ✓ | ✓ |
| Industrial / manufacturing / heavy goods | ✓ | ✓ | ✓ | ✓ |
| Automated handling / conveyor systems | ✓ | △ | ✕ | ✓ |
| International export (ISPM-15 required) | △ | △ | ✕ | ✓ |
| Pallet racking / selective rack storage | ✓ | △ | ✕ | ✓ |
Navigating Supplier Variation
Grading is not uniform: a Southeast supplier may call Grade A what a Pacific Northwest supplier would call Grade B. Rigorous facilities produce more consistent results than informal visual checks. A broker who regularly sources from a facility can verify consistency and flag quality shifts.
Questions to Ask Your Pallet Supplier About Grading
- What are your Grade A criteria for stringer condition?
- Do you allow any companion stringers at Grade A?
- What is your deck board replacement policy, and do you use matching lumber?
- How do you handle borderline pallets?
- Are graders trained to a documented internal standard, and can buyers review it?
Thinking About Cost Per Use Cycle
Cost per use cycle is more useful than purchase price. Grade A costs more upfront but can often make 10–15 more trips; in returnable systems a higher grade can have a lower per-trip cost. For one-way shipments, Grade B or Combo is often more economical.
- Multi-trip/returnable: evaluate total cost of ownership; Grade A often wins per trip
- One-way/expendable: minimize unit cost; Grade B or Combo if structural requirements are met
- Automated handling lines: dimensional consistency matters; Grade A or new reduce jams and downtime
- Racked storage: load integrity is critical; Grade B acceptable if stringer condition is verified; Combo generally too variable
Work with a broker who has placed pallets in operations like yours, not a supplier focused on moving inventory.
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