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The Complete Guide to Pallet Grading: What Grade A, B, and Combo Really Mean

PALLUSA Brokerage Team · April 10, 2025 · 7 min read

A breakdown of industry grading standards, what inspectors look for at each grade, and which grades suit retail versus industrial storage.

Content captured via a summarizing fetch tool: headings, lists, figures and quoted phrases are as on the page; paragraph wording is a close paraphrase, not verbatim.

Brokers usually quote repaired pallets by grade (A, B or Combo), and the terms are not interchangeable. Grade indicates condition, structural history and suitable uses; the wrong grade can cause product damage, compliance problems or wasted money.

  • 30–50%: typical savings vs. new with Grade A repaired
  • 10–15+: additional trips a Grade A pallet can usually complete before repair
  • Grade B: the most cost-effective option for industrial and high-volume warehouse use
  • No single universal standard: definitions vary by supplier and region

Why Grading Matters

"Used" or "repaired" alone says little: a lightly used pallet from a controlled environment differs greatly from one with years of outdoor storage, forklift impacts and repeated stringer repairs. Grades give buyers and sellers a shared vocabulary. The U.S. has no mandatory national standard; the National Wooden Pallet and Container Association (NWPCA) provides guidelines, but definitions vary, so discuss grading criteria explicitly with your broker.

The Grade Breakdown

Grade A — Like-New Quality

Best for: Retail / Food / Distribution

What it means:

  • Near-new condition, typically 1–2 prior use cycles
  • All deck boards present, secure, and undamaged
  • No broken, split, or missing boards
  • Intact stringers with no companion stringers or stringer repairs
  • No protruding nails or staples
  • Clean, free of contamination, staining, or odor
  • Dimensions within standard tolerances

What it allows:

  • Minor cosmetic wear (scuffs, light marks, natural discoloration)
  • Small knots, checks, or grain variations
  • Minor board replacement with matching lumber, no structural impact
  • Slight board-width variation within tolerances

Typical savings vs. new: 20–35%

Grade B — Structurally Sound, Visible Repairs

Best for: Industrial / Warehouse

What it means:

  • More use cycles than Grade A, with visible wear
  • One or two stringer repairs allowed (plugs, plates, or companion stringers)
  • Top and bottom deck boards may have been replaced
  • Deck configuration may not be perfectly uniform
  • Structurally sound and load-rated for intended use
  • No missing boards or safety-compromising damage

What it allows:

  • Companion stringers beside a repaired or cracked original
  • Surface staining, scuffing, and prior-use markings
  • Mixed board widths within structural limits
  • Slightly wider deck spacing than Grade A
  • Minor splinters or edge wear

Typical savings vs. new: 40–55%

Combo — Mixed Grade A & B in a Single Order

Best for: Bulk / Non-Critical Use

What it means:

  • One order contains both Grade A and Grade B
  • Graded individually but not sorted by grade
  • All structurally sound; Combo does not mean damaged
  • Condition variation within an order is expected
  • Usually the lowest per-unit cost for non-critical applications

Best used when:

  • No appearance requirements apply
  • Pallets are used internally, not customer-facing
  • Cost per unit is the main driver in high-volume operations
  • Condition consistency isn't critical
  • No automated handling systems are involved

Typical savings vs. new: 45–60%

What Inspectors Actually Look At

Pallets pass through an inspection line where trained graders assign a grade or route the pallet to repair, re-grading or rejection.

Stringer Integrity

  • Cracks, splits, or breaks
  • Quality and presence of prior repairs (plugs, plates, companions)
  • Number of stringer repairs (Grade A: none; Grade B: 1–2)
  • Block damage on block-style pallets

Deck Board Condition

  • All boards present and securely fastened
  • No missing, split, or severely damaged boards
  • Spacing within tolerances
  • Replacement boards consistent with original specification

Overall Appearance

  • Staining, mold, or chemical exposure
  • Odors suggesting contamination
  • Protruding nails, staples, or fastener heads
  • Foreign material embedded in the wood

Structural Load Capacity

  • Supports rated dynamic, static, and racking loads
  • No damage to fork entry points or notches
  • Sits flat without significant warp or twist
  • Bottom deck strong enough for racking

Compliance Markings

  • Legible ISPM-15 HT stamp for export pallets
  • Debarking status where required
  • No methyl bromide (MB) stamp where prohibited
  • Heat treatment facility traceability

Dimensional Consistency

  • Length and width within ±¼" of specification
  • Height/thickness within ±⅛"
  • Consistent enough for automated handling
  • Fork entry openings meet minimum clearance

Matching Grade to Application

Key: ✓ Recommended · △ Conditional (verify with customer/auditor) · ✕ Not recommended

ApplicationGrade AGrade BComboNew
Retail store display or floor pallets△✕✕✓
Grocery / food distribution (customer-facing)△✕✕✓
Food & beverage internal distribution✓△✕✓
Pharmaceutical (non-cleanroom)△✕✕✓
E-commerce fulfillment center✓✓△✓
General warehouse storage and staging✓✓✓✓
Industrial / manufacturing / heavy goods✓✓✓✓
Automated handling / conveyor systems✓△✕✓
International export (ISPM-15 required)△△✕✓
Pallet racking / selective rack storage✓△✕✓

Navigating Supplier Variation

Grading is not uniform: a Southeast supplier may call Grade A what a Pacific Northwest supplier would call Grade B. Rigorous facilities produce more consistent results than informal visual checks. A broker who regularly sources from a facility can verify consistency and flag quality shifts.

Questions to Ask Your Pallet Supplier About Grading

  • What are your Grade A criteria for stringer condition?
  • Do you allow any companion stringers at Grade A?
  • What is your deck board replacement policy, and do you use matching lumber?
  • How do you handle borderline pallets?
  • Are graders trained to a documented internal standard, and can buyers review it?

Thinking About Cost Per Use Cycle

Cost per use cycle is more useful than purchase price. Grade A costs more upfront but can often make 10–15 more trips; in returnable systems a higher grade can have a lower per-trip cost. For one-way shipments, Grade B or Combo is often more economical.

  • Multi-trip/returnable: evaluate total cost of ownership; Grade A often wins per trip
  • One-way/expendable: minimize unit cost; Grade B or Combo if structural requirements are met
  • Automated handling lines: dimensional consistency matters; Grade A or new reduce jams and downtime
  • Racked storage: load integrity is critical; Grade B acceptable if stringer condition is verified; Combo generally too variable

Work with a broker who has placed pallets in operations like yours, not a supplier focused on moving inventory.

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